cbajie is committed to providing a safe, fair, and enjoyable betting environment for all players in Bangladesh. Our responsible gaming tools are designed to help you stay in control of your time and spending at every step.
At cbajie, we believe that betting and casino games are a form of entertainment — not a way to make money, escape problems, or cope with stress. For the vast majority of players in Bangladesh who use cbajie responsibly, the platform is a fun and engaging pastime. But we also understand that for some individuals, gambling can become a problem.
That is why cbajie provides a full suite of responsible gaming tools, free of charge, to every registered player. These tools are available immediately through your cbajie account settings and via our 24/7 customer support team. No waiting period, no fees, no judgement.
Gambling may be becoming a problem if you recognise any of the following patterns in your own behaviour:
Contact cbajie's support team at any time. Our agents are trained to help you activate any responsible gaming tool immediately. Email: [email protected] (plain text — not a link) or use the live chat on the platform.
Every cbajie player has free, immediate access to the following responsible gaming features. You can manage these tools through your account settings or by contacting our support team directly.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, cbajie will not accept any further deposits until the limit period resets. Limits take effect immediately when set. Increasing a limit is subject to a 7-day cooling-off period to protect against impulsive decisions.
Set a cap on the total amount you are prepared to lose over a defined period — daily, weekly, or monthly. When your cumulative losses reach the threshold you have set, cbajie will suspend further betting and casino play until the period expires. This is one of the most effective tools for keeping gambling within a budget you are comfortable with.
Choose how long you want each gaming session to last before receiving an automatic reminder. When the session timer you set is reached, cbajie will display a prompt notifying you of the time elapsed. This tool helps prevent extended play sessions that can lead to fatigue and poor decision-making during betting.
Take a short break from the cbajie platform by activating a cooling-off period of between 24 hours and 6 weeks. During a cooling-off period, your account remains open but you will not be able to deposit, place bets, or access casino games. The period cannot be shortened once activated. This is ideal if you feel you need a brief pause rather than a longer break.
If you feel that gambling is having a serious negative impact on your life, you can request a full self-exclusion from the cbajie platform. Self-exclusion can be set for a defined period of 6 months, 1 year, 2 years, or 5 years, or on a permanent indefinite basis. Once activated, your account will be closed and you will not be permitted to re-register during the exclusion period.
Enable periodic on-screen notifications that display a summary of your current session: time spent playing, total amount wagered, and net win or loss. Reality checks help maintain awareness of your gambling activity and are particularly useful during extended casino sessions where it can be easy to lose track of time and spending.
Self-exclusion is the strongest player protection tool cbajie offers. Here is how to activate it. If you need help at any step, cbajie's support team is available around the clock.
Reach out to the cbajie support team via live chat ( available 24/7 on the platform) or by emailing [email protected] (plain text — not a link). State clearly that you wish to activate a self-exclusion on your cbajie account.
Tell the support agent how long you would like the self-exclusion to last. Available options are 6 months, 1 year, 2 years, 5 years, or permanent indefinite exclusion. There is no wrong choice — pick the period that feels right for your situation. You can always extend an exclusion but you cannot shorten it once it is active.
To protect your account, the support team will ask you to confirm your registered email address and a few basic account details. This step ensures that the self-exclusion is applied to the correct account and prevents any third party from excluding you without your knowledge.
Once your request is confirmed, cbajie will close your account and apply the self-exclusion within 24 hours. You will receive an email confirmation once the exclusion is active. During this time, please avoid depositing or placing any further bets. If you experience any difficulty, contact support immediately.
Any balance remaining in your cbajie account at the time of self-exclusion will be returned to you via your registered withdrawal method. cbajie will process this withdrawal as a priority. If you have any pending bets at the time of exclusion, those will be settled according to normal rules and the proceeds returned.
For fixed-term exclusions, your account will not be automatically re-opened when the period expires. You must make a deliberate request to cbajie support to re-activate your account, and a mandatory 24-hour reflection period will apply before access is restored. For permanent exclusions, re-opening is not permitted under any circumstances.
cbajie operates strictly as an adult entertainment platform. All players must be at least 18 years of age to register an account, make a deposit, or participate in any betting or casino activity on the platform. This rule is non-negotiable and applies to all players in Bangladesh without exception.
Every new cbajie account is subject to identity and age verification as part of our Know Your Customer (KYC) process. Players are required to submit a copy of a valid government-issued identity document, such as a National Identity Card (NID) or passport, confirming their date of birth. Accounts cannot be fully activated until this verification is complete.
If you share a device with younger family members, we strongly recommend taking the following precautions to prevent underage access to the cbajie platform.
If you suspect that a person under 18 years of age has registered or is using a cbajie account, please contact our support team immediately at [email protected] (plain text — not a link). We will investigate and close the account promptly, and any funds deposited by an underage player will be returned to the relevant payment method.
Third-party parental control tools can be installed on shared devices to block access to gambling websites including cbajie. These tools operate at the device or network level and provide an additional layer of protection beyond the platform's own age verification measures. cbajie recommends using such tools in any household where minors have access to internet-connected devices.
Open conversations about gambling and its risks are one of the most effective ways to protect young people. Explain that gambling involves real money, that outcomes are based on chance, and that losses are a normal part of betting. Teaching financial responsibility and healthy attitudes to risk from an early age reduces the likelihood of problematic gambling behaviour in adulthood.
If gambling is affecting your life or the lives of those around you, the most important step is to reach out. cbajie's support team is available 24 hours a day and is trained to handle these conversations with sensitivity and without judgement.
Available around the clock directly on the cbajie platform. Connect with a support agent in under 2 minutes. Ask to speak with a responsible gaming specialist if needed.
Send a message to [email protected] (plain text — not a link) at any time. Responsible gaming emails receive a dedicated response within 4 hours. You can request any tool — deposit limits, cooling-off, or self-exclusion — by email.
cbajie's FAQ section covers common questions about responsible gaming tools and how to use them. Visit the FAQ page for step-by-step guidance on activating deposit limits, time-outs, and other player protection features.
Sometimes the most effective first step is talking to a family member, close friend, or trusted person in your community. Sharing concerns about gambling can help break the cycle and open the door to seeking more structured support.
cbajie genuinely cares about the wellbeing of every player on the platform. We make money when players enjoy their experience — not when they lose more than they can afford. A sustainable, enjoyable gambling experience is good for players and good for cbajie. If you ever feel that your gambling is getting out of hand, please reach out to us before it becomes a larger problem. Our team will help you immediately, discreetly, and without judgement. You can also contact us to permanently close your account at any time. Gambling should always be fun. When it stops being fun, it is time to take a break — and cbajie will support you every step of the way. For players in Bangladesh: this page is intended for adults aged 18 and above only. Please gamble responsibly.
Now that you know about our responsible gaming tools, explore the cbajie platform with confidence. Check our FAQ for common questions, browse the casino, or review our full Terms & Conditions. For adults aged 18 and above only.